FAQs

Silver Sky Imports is an online marketplace that offers unique handicrafts from Tibet and Nepal. Launched in 2003, Silver Sky Imports is currently the largest supplier of handmade items from the Himalayas. We specialize in the largest variety of Tibetan Singing Bowls online and include individual sound samples, pictures and descriptions for each bowl. Some of our other products include Tibetan Prayer Flags, Tingshas, Bell and Dorje, Incense, Felted Wool Handbags, Wood Masks, Prayer Wheels, Gongs, Bronze Statues, and Tibetan Meditation Rugs.

Most items ship within 24 hours. We ship every weekday Monday through Friday. Please email us for rates (silverskyimports@gmail.com) if you need an item sent via expedited shipping services.

We do allow buyers to combine shipping for multiple purchases. The rule for combining packages is that you will be charged the full shipping price of the item that has the highest rate and then 1/2 off each additional item. Shipping can be greatly reduced by buying more than one item! Domestic shipping prices are posted and include shipping, handling, and confirmation. (U.S.A. only)

Most items over 13 ounces ship via FedEx Ground which is our standard service in the 48 states. Any Po Boxes or areas outside the 48 states must choose priority mail. Most items under 13 ounces ship via first class mail.

International shipping prices are posted and available at checkout. The rule for combining international packages is that you will be charged the full shipping price of the item that has the highest rate and then 1/2 off each additional item. Shipping can be greatly reduced by buying more than one item! We send all international packages over 1 pound via Global Priority Mail or FedEx which includes tracking for free. This is the safest and fastest way and PayPal requires sellers to have tracking on all international orders. Any items under 1 pound ship global first class mail. Please email us for any special postal requests.

International customers are required to include a phone number with their order for customs clearance. The buyer is also responsible for any duty or tax that their home country charges. Please contact your customs office to find out if they charge a duty or tax on purchases.

Yes, worldwide

All items have a 30 day 100% customer satisfaction guarantee. We will accept postage paid returns only after a return merchandise authorization number has been obtained. Please email silverskyimports@gmail.com for a return merchandise authorization number. Items must be in original packaging and condition. A 10% re-stocking fee will be applied and we do not refund shipping costs unless the item is not as described.

Email: SilverSkyImports@gmail.com

Address:

Silver Sky Imports LLC

3107 S 6th St

Suite 115

Lincoln, NE 68502 USA

Phone: 402-464-1450

Fax: 425-963-7409